Social Media for Business: YouTube

Social Media for Business: YouTube

In today’s digital age, YouTube is no longer just a platform for entertainment and fun — it is now a powerful tool for businesses to increase visibility and build their brand. With nearly two billion monthly active users and the highest engagement rate out of all social media channels, YouTube has the potential to transform any business. From developing custom content to creating engaging campaigns, YouTube is an invaluable asset for any business looking to increase its reach and visibility.

Creating unique and powerful YouTube content may feel intimidating for small businesses that lack funds or professional equipment. It is not that difficult to learn how to create enticing content, though. Small businesses can create engaging videos by utilizing resources such as storyboards, scripting, editing, and design fundamentals. Leveraging YouTube to expand your business and establish yourself as an expert in your industry is certainly achievable, much like it has been for countless others.

How can YouTube help my business?

YouTube can be a valuable tool for businesses of all sizes and industries. Here are some of the ways that businesses can use this platform:

#1. Marketing and Branding: YouTube provides a powerful platform for businesses to create and share videos that promote their products or services and reinforce their brand identities. They can additionally optimize their reach and attract a broader audience by incorporating relevant keywords and tags.

#2. Customer Engagement: By creating videos that provide information or entertainment, businesses can engage with their customers and build a community around their brand. This can lead to increased customer loyalty and repeat business.

#3. Education and Training: Businesses can use YouTube to create and share instructional videos that help customers learn how to use a product or service. Videos can also be created and used for training staff on new processes or procedures.

#4. Sales: Some businesses use YouTube to showcase their products or services in action, which can help potential customers understand how they work and why they might be valuable.

#5. Recruitment: YouTube can be a helpful tool for organizations wanting to attract new employees by showing their corporate culture and values.

YouTube is used by many types of organizations, from small start-ups to major corporations. Here are a few examples of businesses that use YouTube (and how they use it):

  • Beauty and fashion brands showcase their products, provide makeup tutorials, and share fashion tips.
  • Technology companies demonstrate new products and highlight the latest advancements in their field. A great example of this is Verto360. Check out their YouTube channel for project profiles, and more on how they are building the future of construction – https://www.youtube.com/watch?v=fwTvmbJ8zko&t=4s
  • Food and beverage companies display their products, share recipes, and provide cooking tutorials.
  • Non-profit organizations raise awareness about their cause, share success stories, and attract donations.
  • Educational institutions provide lectures, tutorials, and other educational content to students around the world.
  • Consulting services. Check out how attorney, Leonard F. Baer, is using YouTube to share information about his service, SuddenlySolo1, which assists people who have recently lost a spouse or partner. Click here to watch his video that introduces SuddenlySolo1: https://www.youtube.com/watch?v=wuUI-qOqEsg&t=222s

The pros of using YouTube as a business.

There are various advantages for businesses that use YouTube in their sales and marketing toolkit, including the following:

Large Audience: YouTube has over 2 billion monthly active users, which means there is a vast potential audience for your business to reach.

Low Cost: Creating a YouTube channel is completely free, and you may produce video content with little more than a smartphone or a simple camera. As a result, it is an excellent low-cost option for small businesses.

Branding: YouTube offers a popular platform to showcase your business’s brand, values, and personality. You can create unique and engaging content that helps to establish your brand identity and connect with your audience.

Traffic: YouTube videos can be embedded into websites and shared on social media platforms, increasing traffic to your site and other online channels.

Analytics: YouTube provides valuable analytic data that can help businesses understand their audience better, including demographics, engagement rates, and traffic sources.

Revenue: Businesses can monetize their YouTube content through ads, sponsorships, and merchandise sales, which can provide an additional source of revenue.

But what are the cons?

There are some potential cons to using YouTube as a business platform. Here are a few:

Platform Dependence: Relying only on YouTube as your primary channel can be problematic because it is a third-party site over which you have no control. Changes to YouTube’s regulations or algorithms might have a significant impact on your business.

Revenue Sharing: While you can monetize your YouTube channel through ads and sponsorships, YouTube takes a 45% cut of your revenue. This means you have less control over how much money you make from your content.

Competition: The competition on YouTube is fierce, and it can be challenging to stand out among the millions of other content creators on the platform. This means that it can take a long time to build a substantial audience and grow your business.

Content Restrictions: YouTube has strict guidelines around the type of content that can be published on the platform. If your business’s content doesn’t adhere to these guidelines, your channel may be demonetized or even removed.

These are just a few of the potential cons of using YouTube as a business platform. However, with careful planning and strategy, many businesses have been able to build successful brands on the platform.

What do I need to know to prepare for using YouTube?

You’ve probably gathered by now that a well-managed YouTube channel can be a splendid platform to engage with your target audience, create leads, and increase sales. But, with so much competition out there, how can you stand out? Here are some tips to help you begin.

Start with a plan. To be successful on YouTube, you’ll need a plan. Start by setting goals and figuring out what your audience likes. Establish a schedule and experiment with different types of videos to see what works. Create engaging content that’s informative, entertaining, and authentic. Use humour, storytelling, and visuals to keep viewers interested. With a smart strategy, your YouTube channel can help your business grow.

Craft compelling content and maintain a regular posting schedule. To do well on YouTube, you must develop engaging content and share it consistently like you would for any other social media platform for your brand.

Posting on a regular schedule keeps your audience coming back for more and helps the YouTube algorithm. Create and maintain a content calendar with high-quality content that fits your brand. Consistent posting attracts new viewers and builds a loyal audience. With engaging content, consistent posting, and a solid audience, you can promote your channel and grow your presence on YouTube.

TIP: To ensure your content is consistent from the get-go, consider making 5-10 videos before you begin posting.

Promote your channel. To get more views and attract new viewers to your YouTube channel, you need to promote it. Before you promote, make sure your content is consistent, high-quality, and matches your branding. You can promote your channel by cross-promoting on social media, collaborating with other creators, and using targeted advertising.

Interact with your audience. By creating a rapport with your viewers, you can begin building a loyal group of followers on YouTube. Interacting with them is one of the most effective ways to achieve this. And finally, remember to always be genuine, engaging, and responsive.

Over to you!

Are you ready to take your business to the next level with YouTube? YouTube is an excellent tool for getting your organization’s name out there, building trust, and engaging with customers. When done effectively, it may also be a powerful tool for reaching, informing, and entertaining new audiences.  So, if you’re ready to expand your business and a larger online presence, consider giving YouTube a try!

Written by: Jennifer Hanford, MYOB Blogger

When is it Time to Fire Your Client?

When is it Time to Fire Your Client?

“Breaking Up is Hard to Do.” – Neil Sedaka

As small business owners that provide services, it’s safe to say that clients are critical to our livelihood. We invest money in marketing, assess pricing to incorporate overhead, contingencies, labour, professional services, and taxes, and join networking groups to meet possible clients.

It’s always exciting to start a relationship with a new client. Relationships, like everything else in life, have expectations. No matter how clearly defined the policies, procedures, and contracts may be, those of us who provide services to others are frequently met with unrealistic expectations, demands, a lack of boundaries from clients who expect service 24/7, and an attitude that because they are paying for a service, they should be “the boss” of the business relationship.

As business service providers, we strive for collaborative relationships in which we partner with our clients and their team members to ensure that we are all heading in the same direction. Of course, we want each of our clients to be successful! But because we are all human, there are instances when a relationship fails to succeed in the way we had hoped for, and a breakup is unavoidable. But breaking up is hard to do, Mr. Sedaka. We agree.

It’s inevitable – as a business owner – for you to encounter clients who are more trouble than they are worth.

We all have had experience with a difficult client or two. They are the ones who constantly question the work you perform for them, instigate conflicts with you or your team, put pressure on you to complete unrealistic tasks, and refuse or forget to give you the information you require. When the relationship becomes tumultuous, they may discredit your work, blame you, and even refuse to pay in some situations.

When a customer becomes more of a headache than a financial benefit, it’s time to make the difficult decision to end the business relationship. The following are five indicators that it might be time to fire a client. If you notice three of them, it’s time to take Ray Charles’ advice to “Hit the Road Jack” to heart.

#1. The client’s behaviour is unprofessional.

Actions such as using foul language, spreading rumours or gossip about colleagues (yours or theirs), sharing private and confidential emails, and disregarding your boundaries (which may lead to an insulting invasion of your personal time!) is a huge red flag. Perhaps they routinely reach out to you through your personal social media profiles with inappropriate messages. This could lead to additional stress that seeps into family relationships or negatively influences people within your circle. In this situation, there is reason to be concerned about slander and defamation of character; however, lean in to your own reputation that you have already built with integrity and put an end to unacceptable conditions.

#2. When a client’s poor behaviour and unreasonable demands divert your attention away from your company’s goals and timetable, you may find yourself neglecting your good clients and staff.

The difficult client who constantly contacts you about their newest drama or overreacts to trivial concerns can easily steal too much of your time. This is especially true when they anticipate a quick response or your opinion, thus dragging you into their chaos. Remember that your company will be more successful in the long run if you nurture your relationships with your fantastic clientele and show thanks to your excellent staff and team members more frequently.

#3. Money, money, money. 

When a client refuses to pay an invoice for work completed and time spent, or when they decide to use it as a tool or form of leverage against something that has already occurred, it’s probably time to consider terminating them. You may choose to work harder to win their favour, beg them for payment, or suspend your services before taking the last resort of a collection agency. Neither action ensures that you will get paid, though. In the meantime, your cash flow is affected and trust within your business relationship has been broken. Perhaps the client consistently requires multiple reminders before they pay. This is also a time-wasting activity that contributes to the same negative results.

#4. The blame is getting out of control.

It is time to move on when the blame is always pointed at the service provider, and the client refuses to accept responsibility for misunderstandings, mishaps, or dropped balls within their team.

You may worry about the impending reality of lost revenue. It can be scary to say goodbye and part ways since there is a financial impact and the other person might turn hostile and spout vitriol in retaliation. A character assassination effort might be made. If you think about it, though, what is the actual price? Your tension, effort, and attention may be more expensive than you realize. When the time comes, sending a well-written letter or email of termination is the best way to go about it.

#5. Simply put, you catch yourself complaining about the client.

When is the right time?

  • When you feel unhappy.
  • When you don’t want to talk to them.
  • When you procrastinate doing their work because you don’t want to spark interaction.
  • When you see their email come into your inbox and you don’t want to read it.

When you reach this stage, it’s time to let them go.

Release the albatross! Think about the time you’ll get back and have available for clients who will interact professionally with you and value and respect your work.

Over to you

When you fire a problematic client, you have done the right thing for yourself and your business… no regrets! After the dust has settled, it’s a good idea to reflect on what went wrong while you were working with this client and consider what you can change to prevent it from happening again.

Written by: Jennifer Hanford, MYOB Blogger

Why Nonverbal Communication Matters in Today’s Digital World

Why Nonverbal Communication Matters in Today’s Digital World

Nonverbal communication is “the act of conveying information without the use of words.” It’s safe to say that nonverbal communication accounts for a large amount of our total communication. According to some researchers, the amount of nonverbal communication is four times that of verbal communication, with 80% of what we communicate through using our actions and gestures versus just 20% being conveyed with the use of words. (Source: Verywell Mind). In other words (no pun intended!), we can say a lot without saying anything out loud.

Our body language and other nonverbal clues convey a wealth of information to people in our daily lives. These signals reveal important information about our moods, thoughts, and emotions. And now that many of our professional interactions take place in “virtual” conference rooms, our nonverbal cues frequently speak louder than our words more than ever. You may not have even realized that your messages were largely transmitted through nonverbal clues before most communication migrated online. As video chats become the norm, you must make a concerted effort to consider the message you are delivering with your on-screen body language and presence.

Unfortunately, many people approach their virtual conferences far too informally, behaving in ways they would never do in person. Eating during a virtual call may be perceived as unprofessional and unpleasant, especially if you are not muted. And what are you saying if you keep turning off your camera? It could make people wonder what you’re doing that you suddenly don’t want us to see. Either way, it’s quite distracting! And if you don’t turn the camera on in the first place, it might seem like you just rolled out of bed and look terrible. That seems disrespectful, and we would never get away with being disheveled in a face-to-face meeting.

Here are some ways to help you develop trust and enhance engagement in the digital world.

#1. Maintain steady eye contact.

Align your gaze to the same horizontal level as your camera. If necessary, place a book underneath your laptop. Looking into the camera is the same as making direct eye contact. Since eye motions can be easily noticed, avoid looking down, away, or reading other items on the screen.

#2. Sit back from the camera so that all your gestures are visible.

Few people want to engage with a “talking head.” Check to see if your top torso is in the center and if your hands frequently extend beyond the screen. If they do, move the camera back even more.

#3. Remember to smile and nod when appropriate.

On-screen, it’s much more difficult to convey focused attention, so reinforce a positive presence and that you’re listening by smiling and nodding, just like you would in person.

#4. Sit up straight while leaning your head slightly toward the camera.

Avoid slouching in your chair since it makes you appear lazy or bored. When people meet in person, they may lean in to show interest in the speaker. The position you take at a virtual meeting is an excellent method to demonstrate a similar level of enthusiasm.

#5. Keep your hands away from your face and hair.

It’s downright distracting to watch as someone constantly touches their face or flips their hair, whether in person or a virtual meeting. There is also a widespread belief that people who touch their faces when responding to questions are dishonest. While this may not always be the case, it is better to refrain from playing with your hair or touching your lips or nose while on camera.

#6. Mirror the other speakers’ nonverbal cues.

To connect and comprehend one another, we instinctively use the powerful skill of mirroring. Mirroring the other speaker’s posture, gestures, and even the tone of their voice allows us to connect with them, even on virtual calls.

#7. Keep your background simple and quiet.

A sloppy background can give the impression that you are disorganized or uncaring. Some people use virtual backgrounds, but they can make a meeting feel even more “cyber.” Instead, the on-screen experience will feel more authentic if you participate in a tidy space at home and preferably one that does not display your bed. And finally, choosing a distraction-free space without outside noise, children, or pets will also help make the meeting run more smoothly.

#8. Prepare for potential interruptions.

When you’re working from home, occasional disruptions are inevitable. Other interruptions might include someone knocking, ringing the doorbell, or receiving a phone call. When you’re not speaking, one solution is to put yourself on mute. If an interruption is due to a child or pet, it’s also acceptable to politely excuse yourself when necessary because most people appreciate the needs of young children or pets. Be as professional as possible if you must leave the meeting unexpectedly.

Over to you

Remember that the adage “it’s not what you say, it’s how you say it” applies just as much in the digital world as in the real world. Now that you understand you need more than just your words to effectively convey a message, remember these simple ways to improve your nonverbal communication skills and enhance your next virtual meeting.

Written by: Jennifer Hanford, MYOB Blogger

Do You Feel Appreciated?

Do You Feel Appreciated?

Despite the fact that they’re paid in another way, everybody has to really feel appreciated.” – Roger Staubach

In today’s workplace, many employees have one main requirement that’s higher on their lists than compensation; they want to be appreciated. They would like appreciation from their managers, supervisors, business owners, and perhaps even their customers.

What does it mean to feel appreciated at work?

It can be lonely at the top, and owners and management can occasionally feel worn out, fatigued, and overwhelmed. They also crave appreciation! It may be tough to show appreciation to others on your team if you do not feel respected as an owner, CEO, or manager. You want your employees to recognize the sacrifices you make to manage the business as you provide them with job security and flexible lifestyle options. At the same time, you hope your customers recognize and appreciate the excellent customer service they receive. It’s a vicious cycle.

In not-for-profit organizations for example, the front-line staff, especially the Executive Director, desire recognition. But the volunteer board members, who regularly put in excruciating hours, want the staff to recognize THEM. Sometimes, both sides end up feeling disregarded and misunderstood. What is supposed to be a win-win situation may end up being everything but.

Why is it important to make your people feel valued?

There may not be a one-size-fits-all strategy for ensuring that everyone (including the “boss”) feels valued; however, there are many benefits to feeling appreciated. Here are a few of them:

  • Feeling appreciated at work can help enhance productivity.
  • If you receive praise for your efforts, you will likely feel more productive in your position and be able to do more.
  • You will cultivate a sense of belonging, which boosts your mood as well as the morale of your company.
  • Feeling appreciated will help motivate you to achieve your own goals while boosting your confidence and that of your employees and customers.

How can managers help their staff feel appreciated?

Several years ago, Karen, the CEO of Mind Your Own Business, was on a “recognition team” at a previous job. As a gesture of gratitude to the workers, this team decided to bring donuts to work every Friday. She was surprised by the overwhelming number of folks who were offended because they were on a diet or couldn’t eat a donut for some other reason and felt excluded from the “appreciation.” Next, they tried including more people by ordering pizza for lunch. Once again, there was pushback; not everyone ate pizza, or they didn’t like the toppings, hated cheese, were lactose intolerant, or had scheduled that Friday off as a vacation day and missed “being appreciated.” It’s impossible to please everyone all the time. They eventually gave up, and the whole recognition team approach fizzled.

So, how can you make sure that your staff members feel valued and heard? Leaders and managers are both accountable for this. Giving employees meaningful experiences is a terrific place to start. Here are some ideas to consider:

#1. Create and manage a recognition program that is open to all staff.
Recognize your staff’s accomplishments and hard work to ensure they feel appreciated for their efforts. Begin by asking your people what kind of recognition they most want.

#2. Celebrate work achievements.
Celebrating professional development and career accomplishments is key. A new opportunity or achievement, such as a promotion or new skill development, or recognizing weekly wins, such as finishing a challenging project or getting a new client, are just a few of the many reasons to celebrate! These events will energize and motivate your people.

#3. Provide opportunities for learning, development, and growth.
Encourage your staff to stay and thrive inside your company. Allow them to learn new things and build new talents that will help them advance.

#4. Set aside time for your team.
Spending time with your people will help you build trust and connections with them. Seek to understand their ambitions and what they want to achieve in their jobs by getting to know them on a personal level. This will help them feel heard and respected as individuals.

#5. Show your appreciation by hosting company events.
Events are a great opportunity to show your people how much you appreciate them. Company events also allow staff to network, strengthen relationships, be recognized, and recognize others. Consider giving your team company swag as an additional way to show your appreciation.

#6. Keep a finger on the pulse of your organization.
Asking for feedback from your staff is a fantastic way to demonstrate that you value their thoughts and contributions, and it gives them a feeling of purpose, which builds a positive business culture. It is critical to provide a safe atmosphere for feedback, then acknowledge and act on it. Your approaches and tools should be consistent with your culture.

Over to you

As you can see, there are numerous advantages to having happy employees who feel appreciated and have a sense of belonging. Create significant moments that your people will never forget. Both your staff and the company will gain immensely in the long term!

Written by: Jennifer Hanford, MYOB Blogger

Marketing During This Holiday Season

Marketing During This Holiday Season

Here we go with holiday marketing again! We’ve been seeing it EVERYWHERE for weeks already. ‘Tis the season! We believe that businesses start planning for the following year’s campaigns while executing the current year’s marketing initiatives. In the past, you could begin your holiday marketing in December, but those days are long gone.

It’s only been a couple of weeks since Halloween and Santa is already in London Ontario! The battle for customer attention with a rally to boost year-end sales for 2022 has begun in full force. This is especially the case with brick-and-mortar retail. Restaurants are actively accepting bookings and aiming for sold-out crowds for the holiday season since many people are organizing family gatherings and office events.

With so many businesses vying for our attention, how can a small business capitalize on the holiday season and be the first one that comes to mind, even after the holidays are over? Before we begin, let’s discuss the importance of holiday marketing. Over the holidays, there are many opportunities for businesses to grow. Here are some ways those opportunities may present themselves:

  • People often seek interaction more directly during holiday festivities.
  • During the holiday season, there is an increase in demand for products or services.
  • The holidays give businesses a chance to interact personally with their customers.
  • It’s the perfect time to engage in branding initiatives that can encourage client loyalty.
  • Seasonal holiday shopping periods are an ideal time to try new things and be innovative with your marketing approach.

How can small businesses leverage the holiday season to gain a competitive advantage?

Fortunately, there are more options than ever to keep your company at the forefront of customers’ minds. Here are a few things you can do to get started today.

#1. Post and advertise on social media.

It’s essential to provide quality content for your social media accounts at all times of the year. However, the holidays offer the chance to deliver useful material while also making it fun and festive! The objective is to create social media content that will put you on customers’ radars over the holiday season. Social media holiday contests or giveaways are also a good idea for driving engagement and raising awareness of your company! Another way to stand out on social is to mix up your content without always sharing sales or promotions. Instead, opt for publishing a team photo in Santa hats or a picture of your neighborhood decked out for the holidays to give your subscribers and customers a festive break!

When deciding which platforms to leverage for your holiday marketing initiatives, it’s important to evaluate where your target demographic spends their time on social media. Posting on the channels they frequent is the most effective approach to ensure they notice your holiday posts and ads. Start early to give customers adequate time for online orders and delivery before the holidays.

#2. Organize a value-added sales event.

Invite a large group of people to your store for an exclusive sales event on the same day and time, and let the crowd feed off each other. Everyone loves special holiday promotions! Another option is to hold exclusive crowd-controlled appointments at retail stores. This way, the staff can give the best customer service. Additionally, you’ll receive more purchasers through these appointments than browsers.

#3. Celebrate Small Business Saturday!

Every year, a promotion known as Small Business Saturday encourages customers to support local small businesses. This year, Small Business Saturday is on November 26th, 2022. There are various promotions, such as events, advertising, and public relations initiatives in many towns, so make sure your small business takes advantage of them. You can also participate on social media that day by using the hashtags #SmallBusinessSaturday and #FallinLovewithLocal. It’s an excellent approach to promoting your company over the holiday season. Visit https://www.smallbusinesseveryday.ca/ for more details!

#4. Decorate your website, too.

It’s always enjoyable to decorate for the holidays. Consider updating your website for the season with a holiday vibe as you spruce up your restaurant or retail space! Even if you don’t make digital sales, seasonal themes can help you imprint your company’s brand in the minds of customers. This is an excellent time to update your website and Google Business Profile with your current business hours, especially if you have a different holiday schedule. If you’re managing a restaurant’s website, be sure your online menus are up to date.

#5. Do door hangers still work? Yes, they do.

Team up with another business and share the cost by each of you advertising on one side of the hanger. Offer a discount or special deal code for ordering. There is still value in putting print advertising into the hands of your potential customers. Our client ordered hangers recently and was able to get thousands in his hands within a couple of weeks – a week for design and a week for ordering.

It’s also a fantastic time of year to give out logo swag! Throwing out a lovely pen or pad of paper is difficult. When potential clients are searching for you, you can make it easy for them with a nice little gift that helps keep your logo in their minds.

#6. Send them a card!

In this day and age, sending anything via “snail-mail” may feel weird. However, sending a physical holiday card can help your business stand out, especially since mail is so limited. Plus, many of us still value a physical token of appreciation. Send out your cards early and avoid a sales pitch. Simply being in the mailbox with a personal touch will make your clients happy!

Over to You

Holiday marketing for small businesses should be fun and does not have to be tough. Of course, we understand that many small business owners are extremely busy and lack the time to even think about holiday marketing. Why miss out on all the fun, not to mention the advantages of holiday marketing? We are here to assist – call or contact us today!

Written by: Jennifer Hanford, MYOB Blogger

Do Giveaways on Social Media Build Customer Loyalty, Followers, and Increase Business?

Do Giveaways on Social Media Build Customer Loyalty, Followers, and Increase Business?

Do you want to increase the visibility of your brand on social media? Are you dissatisfied with the amount of engagement you’re currently receiving on social media? Running giveaways through social media is one of the best ways to get your products or services in front of new customers. People LOVE free stuff, so giveaways create a win-win situation for both you and your followers. They get something for free and you’re able to promote your business. Here’s what you need to know.

What Exactly Is a Social Media Giveaway?

In exchange for a chance to win a prize, brands, influencers, and businesses encourage their followers to complete a task on social media, such as tagging friends, following accounts, liking, or sharing posts. Because winners are selected randomly with no purchase required, everyone who enters the giveaway has the same chance of winning.

The Advantages of Holding a Giveaway

Running a social media giveaway is an excellent way to boost traffic to your website, gain followers, and increase business. Here are just a few of the advantages of holding giveaways.

#1. Expand your clientele. Giveaways can help increase client engagement and grow your client base. Giveaways also have the potential to attract new readers who will visit your website. You’ll have more chances to interact with potential customers on social media and build strong relationships with them! Views are fantastic, of course. However, engagements are a sign that you’re developing long-lasting client relationships.

#2. Increase customer loyalty and brand awareness. Social media giveaways may help boost brand awareness and client loyalty for businesses of all sizes. If you provide exciting prizes and opportunities, your followers will be interested in hearing about more in the future. Invite them to stay tuned!

#3. Boost the number of people who see your products or services. Giveaways allow you to market your business while introducing more people to your offerings. Instead of just giving something away for free, you can offer any product (or service) you want as part of a giveaway. Then, after the giveaway ends, you’ll have a new customer who is already acquainted with your business and what it offers.

How To Manage a Social Media Giveaway

Now that you’re aware of the benefits, let’s go over the steps for launching a social media giveaway. Sprout Social recommends the following steps for giveaway success:

  1. Decide whether you want to gain more social media followers, generate more leads, keep customers, or raise brand awareness. Have a giveaway that fits your goal.
  2. Set a budget and a prize or prizes.
  3. Remember to keep your target audience in mind when selecting a social media platform for your giveaway.
  4. Planning, then conducting your giveaway are the next steps.
  5. After the giveaway is over, take some time to consider your results and decide whether you succeeded in achieving your original goals.

Source: Sprout Social

Be sure to review the rules surrounding giveaways on the platform you are choosing. One important no-no on Facebook and Instagram is that you may not ask people to share things to their personal pages as part of an entry requirement. You can, however, offer this option as a bonus entry. It is important to note that you will not be notified or able to see a share from anyone who has a private profile.

Over to You

There are so many ways to conduct a social media giveaway, and each one has advantages from a strategic standpoint for your small business. More importantly, your customers are enjoying themselves while you’re having a good time, too. Launch a social media giveaway, and let the fun begin!

Keep an eye on our MYOB social channels for some upcoming giveaways!

Written by Jennifer Hanford, MYOB Blogger